Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability. There will be no refunds when substitutions are made. Return Item within 24hrs in same condition will recieve a refund. Item will not be refunded if not returned in same condition.

Delivery Policy –

Delivery Events fees are based on event location and are quoted in advance. Clients must provide accurate delivery details and ensure the venue is accessible at the scheduled delivery time. Please allow a minimum of 2 hours for setup before the event unless otherwise arranged. Additional fees may apply for delays, extended setup, or special delivery requirements.

Everyday Bouquets

Keep in mind we supply flowers for all of Nevada, giving an exact time with weather and Construction isnt possible. We assure ypur order will be delivered in a timely manner unless its a funeral, Wedding, Birthday or annversary.

We accept returns only for items that arrive defective or damaged. Please contact us within 24 hours of delivery with a photo of the issue to arrange a return.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.